Home Shipments
CambioRuote.it (FelappiGomme SRL)

Via Moie, 56
25050 Bettolino BS
[email protected]

From Monday to Friday at 8:30AM - 12:30AM and at 2.00PM - 18.00PM
* Required fields

The costs for shipping outside Italy depend on the country of destination and we ship within 3 days of receiving payment.
Delivery varies depending on the country of destination and as soon as the goods are shipped we will notify you of the tracking code with which to monitor the shipment. If the goods come from different warehouses, you will be notified of two or more tracking codes.
In case of shipments outside the European community, customs duties are to be paid by the buyer.

We ship with the best couriers on the national and international territory such as Bartolini, DPD, TNT, FedEx, DHL, Poste Italiane, Ups etc.
If you have any doubts about the condition of the goods, we recommend that you take pictures and send them to us as soon as possible.
We remind you not to fit damaged goods otherwise it will be impossible to make the return.

withdrawals and returns

All items purchased on our site can be returned within 14 days of receipt, as long as they have not been assembled or used and are in like new condition. The return costs are to be paid by the buyer. Instead, they are charged to CambioRuote only in the following cases:

  • If the goods are damaged during transport (the courier must be signed with reserve if the package has external damage.
  • If a mistake is made during shipping.

It is possible to request a return only from the country where the order was placed. If the return does not comply with the above standards, the refund will not be made.

CambioRuote reserves the right to request photographic evidence before authorizing returns for defective goods.

It is not possible to return the goods with regard to the shipment of complete wheels, consisting of tires and wheels or tires, wheels and pressure sensors as they are tailor-made products that are impossible to return.

Making a return is quick and easy using the following procedure:


If the purchase was made from a registered account, send the return request from your account page within 14 days of receiving the order:

  • Log in with your account and click "My Orders"
  • Select the order for which you want to request a return and click "View Order". Check that the data entered are correct and select "Request Return of Goods", at the top right.
  • Once the request has been accepted, you will receive an email with the Return Authorization Number and all the data to be able to ship.


If the purchase was made as a guest or without having logged into your account, you will have to access the orders and returns section within 14 days of receiving the order:

  • Fill in the search form with the requested data, which can be found in the order confirmation email.
  • Check, in the order that appears, that the data are correct and select the item "Request Return of Goods", at the top right.
  • Once the request has been accepted, you will receive an email with the Return Authorization Number and all the data to be able to ship.

N.B. In order to accept and process a return, the goods must be sent within 5 days from the date of authorization. The returned goods must not have been used or damaged and must return to our office in perfect condition, as received.



The refund is made within 5 working days from the date of receipt of the return and is carried out as follows:

  • by bank transfer for payments made by bank transfer or cash on delivery;
  • re-credit to the Paypal account or credit card used for the purchase;

The time it takes for the amount to be visible on the card statement (even when associated with the PayPal account) depends on the institution that issued the card.

Terms of sale


1.1 These General Conditions of Online Sale (hereinafter "GCS") govern the contract (hereinafter the "CONTRACT") for the sale of products or services (hereinafter the "PRODUCT" or "PRODUCTS") offered by Felappi S.r.l. based in Via Grumello, 2 / c - 25054 Marone (BS), CF / VAT number 03337210177, through its website www.cambioruote.com (hereinafter the "SITE") to users of the SITE (hereinafter the " CUSTOMERS "or the" CUSTOMER "). 1.2 The art. 6 and 7 of these GCS (guarantee and right of return) will be applied only and exclusively if the CUSTOMER qualifies as a "consumer" pursuant to art. 3, co. 1, lett. a), of Legislative Decree 6 September 2005, n. 206, that is "the natural person who acts for purposes unrelated to the entrepreneurial or professional activity possibly carried out"."


The GCS are published on the SITE to be easily read and known by the CUSTOMER before making the purchase of a PRODUCT, accepted prior to the forwarding of the purchase order, stored on your computer and reproduced on paper by printing the page in which they are contained.
2.2 The GCS applicable to the sale of the PRODUCTS are those published on the SITE on the date of the order relating to the PRODUCTS. The CUSTOMER, therefore, must carry out the above operations before proceeding with any purchase.
2.3 The mere tolerance or failure to contest by Felappi s.r.l. of any non-fulfillment by the CUSTOMER with respect to what is contained in the GCS cannot be interpreted as tacit acceptance of such non-fulfillment, nor as a desire to derogate from what has been agreed between the parties.


3.1 The offer of the PRODUCTS presented on the SITE is subject to their actual availability.
3.2 The CUSTOMER who intends to proceed with the purchase of the PRODUCTS must express this will through a request made directly on the SITE, in the specifically dedicated section, where, following the procedures indicated therein, he will send his purchase order and make the payment. The personal data communicated for the payment will be processed by Felappi s.r.l. to process the order request and issue the payment receipt or invoice, with the exception of credit card data which will be communicated directly only through the electronic payment system made available by third-party banking institutions; the data concerning the credit card, if provided by telephone or electronically, will not be stored and will be used solely for the purposes of the payment ordered by the customer. The CUSTOMER accepts that the outcome of the transactions does not depend in any way, they can be guaranteed or managed by Felappi S.R.L. The technical steps to be carried out for the conclusion of the Contract are as follows: a) The CUSTOMER will be able to view and know the offers of the PRODUCTS, including the essential characteristics of the PRODUCT and the price; may also view the photographs of the PRODUCT, published for the sole purpose of illustrating the PRODUCT itself. b) Within the product description sheet, the CUSTOMER can choose the good to purchase and insert it in the "cart" section page, where it is possible to know the shipping costs and the expected delivery times before purchasing and paying the existence of other additional charges. c) To confirm the order, the CUSTOMER, in the "cart" section, must enter the shipping address and any other data useful for payment, including. Together with the compilation, the CUSTOMER registers on the SITE, communicating his email address. The latter together with an automatically generated password and sent to the e-mail address itself will become the credentials for accessing the SITE. d) The CUSTOMER selects a payment method and, on the basis of this choice, is taken to the site of the connected banking system, to the site or to the paypal system for entering the data of his credit card or to a summary that explains the continuation of subsequent non-electronic payment procedures. The purchase is accepted only with a positive outcome reported at the conclusion of the transaction. In the case of a bank transfer, you will have to wait until the reply provided by the credit institution used by Felappi s.r.l. before proceeding with the actual shipment of the goods. Upon payment, in the reason for payment, the CUSTOMER must specify the order number reported in the confirmation email. Orders are initiated only after the credit institution confirms that the amount has been credited. It is not possible to guarantee the availability of the product during the waiting times for confirmation of payment. Should the products become unavailable during this period, the CUSTOMER may proceed with the choice of a new product or may request: a) the return of the amount if this has already been paid by issuing an invoice; b) a voucher of equal value to be used on the products on the SITE if the consideration has been paid by issuing a payment receipt.
3.3 The effectiveness of the contract is subject to the effective availability of the PRODUCT, as specified in the following art. 4.2.
3.4 The essential characteristics of the PRODUCTS, including the price and delivery costs, can be viewed and known by the CUSTOMER before the conclusion of the Contract and the execution of the payment. In particular, the essential characteristics of the PRODUCTS can be viewed by accessing the appropriate section of the SITE where Felappi s.r.l., in addition to the description and characteristics of the PRODUCT, will also publish, if possible, photographs for the sole and sole purpose of illustration. Felappi s.r.l. does not apply any fees or impose any fees for accessing the SITE. The costs incurred by the CUSTOMER are exclusively those of surfing the Internet, as agreed between the CUSTOMER and his Internet Provider, remaining Felappi s.r.l. completely unrelated to this relationship.
3.5 Retention of title. Despite delivery and the passage of risk, the ownership of the products supplied will not be transferred to the Customer and will remain with Felappi s.r.l. until the latter has received full payment of the sums due for the products. The Customer may not in any case pledge, or burden any guarantee in favor of third parties, the products until the full payment of the consideration. In the event of total or partial non-payment of the consideration, Felappi s.r.l. may regain possession of the products supplied.
3.6 Invoice issue and receipt of payment. The issue of the invoice can only be requested when sending the order to Felappi s.r.l. The CUSTOMER who requests the invoice must fill in with his / her complete header and: Tax Code in the case of a natural person; Tax code and VAT number in the case of a company, organization or professional.


4.1 Felappi s.r.l., without prejudice to the provisions of the following art. 4.2, undertakes to deliver the PRODUCTS to the address communicated by the CUSTOMER in the purchase order, through the carrier responsible for their transport. Felappi s.r.l. cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the CUSTOMER. Felappi s.r.l. Furthermore, it cannot be held responsible for any damage that may have occurred to the PRODUCTS after delivery to the carrier in charge of their transport as well as for delays in delivery attributable to the latter. Felappi s.r.l. performs, by express courier, deliveries throughout the Italian territory including disadvantaged areas, the islands and smaller islands, excluding the territory of the Republic of San Marino. If the CUSTOMER intends to make a purchase order through the SITE from abroad, he must necessarily communicate a delivery address in Italy. Delivery is made by express courier; PO Boxes are not considered valid addresses for delivery purposes.
4Unavailability of PRODUCTS: Felappi s.r.l. reserves the right to communicate to the CUSTOMER, within 10 (ten) days of purchase at the email address associated with his profile, of any unavailability of one or more of the PRODUCTS purchased. In this case, Felappi s.r.l. will refund (to the bank account, payment card or Pay Pal account indicated by the same for the purchase) of the entire amount paid. Only in agreement with the CUSTOMER and with the latter's consent, exclusively on the proposal of Felappi s.r.l., the latter may send a PRODUCT different from the one ordered, of equivalent value..
4.3 Promotions: Felappi s.r.l. develops promotional campaigns in order to promote sales during defined time intervals. The conditions of application of these campaigns are communicated in the manner and in due time. Felappi s.r.l. reserves the right to exclude any participant in the promotions in the event that anomalies, abuses or unethical behavior are identified.
4.4 Felappi s.r.l. reserves the right to refuse, in whole or in part, an order placed by the Customer, if, in its opinion, it deems it anomalous or otherwise unreasonable, or for any other legitimate reason.


5.1 The CUSTOMER is solely responsible for the truthfulness and correctness of the information and data provided and undertakes to promptly communicate any changes to such data. 5.2 The CUSTOMER, upon confirming the purchase order, declares: - to have read, understood and accepted the GCS. - to authorize Felappi s.r.l. to the processing of personal data communicated at the time of purchase for the purposes set out in this agreement; - to authorize Felappi s.r.l. to transmit the personal data necessary for processing the payment in the manner requested by the CUSTOMER;
5.3 The CUSTOMER undertakes, once the purchase procedure on the SITE has been completed, to provide both to save an electronic copy and to print the Contract and the GCS for the purpose of their conservation, as indicated in the previous art. 2.1.
5.4 Payments: In the case of payment by credit card, the CUSTOMER is required, only at the request of Felappi srl, to send within 24 hours a copy of the identity document proving the actual ownership of the credit card used, it being understood that, in the absence of the requested sending, Felappi srl will be able to refuse the payment and cancel the order.
5.5 Delivery of PRODUCTS: Upon delivery of the PRODUCTS to the CUSTOMER by the carrier responsible for their transport, the CUSTOMER must check, in the presence of the carrier: a) that the packaging used for transport is intact, not damaged or otherwise altered, even only in the closing materials. b) that the quantity and type of PRODUCTS delivered correspond to what was ordered and what is indicated in the transport document. Any anomalies or discrepancies must be reported to the carrier immediately upon receipt of the PRODUCTS, by indicating them in the delivery note. Any hidden defects in the PRODUCTS that are not visible at the time of delivery must be reported to Felappi s.r.l. no later than 8 days from delivery; subsequently the compliance rules will become valid (see Article 6 of these GCS).
5.6 In the event of selecting an additional delivery service at an "affiliated assembly center", the CUSTOMER declares to entrust this subject with the receipt and maintenance of the PRODUCTS until collection.
5.7 Assistance: For any need for assistance or complaints relating to the PRODUCTS purchased, the CUSTOMER must contact only Felappi s.r.l. at the addresses previously indicated.


6.1 Felappi s.r.l. will provide, in relation to the PRODUCTS purchased by the CUSTOMER, the legal guarantee of conformity of 24 months under the conditions and terms set out in Articles 128 and ss. of Legislative Decree No. 206/2005. In particular, in the event of a recognized lack of conformity, the CUSTOMER will have the right to obtain, at its discretion: a) the refund of the entire amount paid to Felappi s.r.l. in the event that the product is intact and new; or, in the case of a used product, the reimbursement for non-enjoyment of the product calculated on the percentage of residual tread; b) the replacement of the PRODUCT with one of equal value; c) a voucher of equal value to be used on the SITE.
6.2 The rights arising from the legal guarantee of conformity may be exercised on condition that the PRODUCTS have been used correctly, with due diligence and in compliance with the intended use and as provided in the enclosed indications, as well as upon presentation by part of the CUSTOMER of the delivery note received and indication of the order number. The costs relating to the return of PRODUCTS will be borne by Felappi s.r.l. The legal guarantee of conformity applies only to defects not deriving from normal use of the PRODUCT.
6.3 The guarantee does not apply to products or services not purchased on the SITE.
6.4 The duration of the legal guarantee of conformity can be extended to a total of 60 (sixty) months, always under the conditions expressed in points 6.1, 6.2 and 6.3 of these GCS. The extension of the guarantee of conformity is granted by Felappi s.r.l. in the ways and at the prices indicated on the SITE; in any case it can never be granted in the 60 days preceding the expiry of the guarantee of conformity and beyond the expiry of the same.


7.1 The CUSTOMER can exercise the right of withdrawal only from receipt of the goods and no later than the term of 14 (fourteen) days, with the exception of further extensions provided for commercial purposes and clearly indicated in the summary at the time of the order. For the receipt of the goods, the date indicated on the delivery note of the PRODUCTS will prove the receipt.
7.2 If the CUSTOMER exercises the right of withdrawal in accordance with the provisions of these GCS, Felappi s.r.l. will reimburse the sums paid by the CUSTOMER to the bank account, payment card or PayPal account indicated by the same for the purchase in the shortest possible time from the date on which Felappi s.r.l. has become aware of the CUSTOMER's exercise of the right of withdrawal. The actual crediting of the refund of the amount to the CUSTOMER, on a bank / postal account, credit card, Pay Pal account will depend on the respective credit circuits.
7.3 The CUSTOMER's right of withdrawal is protected by article 64 and following of Legislative Decree no. 206/2005. The CUSTOMER therefore has the right to withdraw from the sales agreement, even partially, without explanation and without additional costs, provided that the withdrawal is communicated by any available means (fax, email or ordinary mail) to Felappi srl, within 14 (fourteen) days from the day of receipt of the PRODUCTS. The communication must specify the intention to withdraw from the purchase indicating the list of PRODUCTS for which the right of withdrawal is to be exercised, attaching a specific form.
7.4 The substantial integrity of the PRODUCT to be returned is an essential condition for exercising the right of withdrawal. The CUSTOMER must send the PRODUCT duly packaged and packaged. In case of return of damaged or worn goods, the CUSTOMER is responsible for the decrease in the value of the goods up to a maximum of 100% of the starting value of the same goods, if the PRODUCTS are no longer salable as new or damaged.
7.5 The right of withdrawal regulated by these GCS does not apply: a) To PRODUCTS made to measure, or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly. b) Expenses incurred for services already effectively provided and used at the time of withdrawal (eg: assembly costs at a tire shop, delivery service by appointment or cash on delivery); c) Expenses not part of the order placed on the site. d) To PRODUCTS in transit to the CUSTOMER, or already shipped and not yet delivered (see point 8.1 of these GCS).
7.6 The shipping costs for the return are borne by Felappi s.r.l. only if the right of withdrawal has been exercised by the CUSTOMER, unless the withdrawal is due to an error in the choice of the product (for example, error in the choice of size, in the choice of load and speed codes, error in the tire season etc ..). In this case the shipping costs for the return as well as the responsibility of the goods during transport will be borne by the CUSTOMER. If the CUSTOMER cannot provide for the shipment of the goods on his own, Felappi s.r.l. he will pay for it by charging the cost of the service to the CUSTOMER in the minimum amount of 15 € for a single tire, up to a maximum of 35 € for 4 tires, higher quantities will be agreed in advance. Any packing and packaging costs for the return are in any case charged to the CUSTOMER. All additional costs relating to shipping services requested by the customer when ordering, such as cash on delivery, shipping by appointment and insurance on the goods, are also borne by the CUSTOMER.
7.7 To make the return, the CUSTOMER must follow the following procedure: a) Download the form for the return of the products available at the following link b) Send (by fax, email or ordinary mail) the form completed in each its part, a copy of the payment receipt or invoice, and a photocopy of the purchaser's valid identity document c) Wait for Felappi srl to receive the e-mail confirming the start of the return procedure; d) Proceed with the packaging as indicated in the email received, taking care to attach, to the package, a copy of the payment receipt or invoice and a copy of the return form previously sent.


8.1 The order may be canceled by the CUSTOMER up to the start of the shipping operations of the PRODUCTS. If the order has been shipped, the CUSTOMER must wait for the PRODUCTS to be delivered and exercise the right of withdrawal in accordance with the methods and within the times provided for in article 7 of these GCS. The cancellation can only be exercised by giving timely telephone communication to Felappi s.r.l. to the number 030-9827021, any other method of communication will not give the certainty of cancellation.


9.1 Deliveries can be made, at the explicit request of the CUSTOMER at the time of data entry, to third-party companies or professionals who have the role of "affiliated assembly centers" or "Premium affiliated assembly centers". Felappi s.r.l. it is not connected to these structures which independently and at their own discretion provide the service of collection, storage and installation of the PRODUCTS.
9.2 The cost of the services offered by the ASSEMBLY CENTERS are to be paid directly at these facilities, these costs, their billing and the respective guarantees are agreed directly between the CUSTOMER and the ASSEMBLY CENTER. In no way Felappi s.r.l. may be held responsible for expenses, disservices, failure to collect the goods or any other service not directly part of the order executed and paid on the SITE.
9.3 Some ASSEMBLY CENTERS have an agreement with Felappi s.r.l., these centers can be identified on the SITE at the time of purchase. The services and expenses related to the services of the ASSEMBLY CENTERS affiliated with Felappi s.r.l. they are included in the order only if explicitly indicated in the summary at the time of purchase on the SITE. Only in this case the service purchased on the site must not be paid for at the ASSEMBLY CENTER. The CUSTOMER who requests delivery to an approved or non-approved ASSEMBLY CENTER of his choice is required to contact this organization to request and / or confirm an appointment and to collect or assemble the items ordered.
9.4 Any additional service requested directly at the ASSEMBLY CENTER will be agreed directly between the CUSTOMER and said center without any intervention or intermediation by Felappi s.r.l.
9.5 If the CUSTOMER proceeds with the purchase of the assembly service and the simultaneous choice of an ASSEMBLY CENTER, Felappi s.r.l. will not be able to guarantee the CUSTOMER that this CENTER will be available neither for the collection nor for the assembly of the ordered products.
9.6 Failure to collect and storage costs of shipments - In case of failure to collect the PRODUCTS on delivery, all costs incurred for transport, the costs for opening the stock at the courier and those for the administration of the practice, will be the sole responsibility of the CUSTOMER. The costs in force are: Euro 35.00 (thirty-five, 00) VAT included for the return costs of the PRODUCTS; Euro 5.00 (five, 00) VAT included for each day the PRODUCTS are stored at the courier (s); Euro 15.00 (fifteen, 00) VAT included for management costs.


10.1 Description and display of the PRODUCTS: The descriptions of the PRODUCTS and the images on the SITE correspond to what is made available by the suppliers of Felappi s.r.l. The photographs and video presentation of the PRODUCTS accompanying the descriptive information are published on the SITE for descriptive purposes, taking into account that the quality of the images (e.g. in terms of exact display of colors) may depend on software and tools. computer used by the CUSTOMER at the time of connection to the SITE.
10.2 Malfunctions: Felappi s.r.l. assumes no responsibility for the problems caused to the CUSTOMER by the use of the SITE and the technologies used as they are not dependent on its own will, such as, by way of example: a) errors, delays or impossibility in accessing the SITE by the CUSTOMER on the occasion of the execution of the sale procedure; b) errors, delays or impossibility in receiving, by the CUSTOMER, the communications made by Felappi s.r.l. in relation to the sale of the PRODUCTS. c) errors or delays on the part of the courier chosen for the delivery of the product (s).


11.1 Felappi s.r.l. informs that the SITE, as well as all trademarks and distinctive signs used by Felappi s.r.l. in relation to the sale of the PRODUCTS, they are protected by the applicable intellectual and industrial property rights and that any type of reproduction, communication, distribution, publication, alteration or transformation, in any form and for any purpose, of the contents of the SITE, of the trademarks and distinctive signs used by Felappi srl (such as, by way of example, the works, images, photographs, drawings, dialogues, presentations, music, sounds, videos, graphics, colors, functions and design of the SITE).
11.2 Felappi s.r.l. assumes no responsibility for the trademarks and other distinctive signs that appear on the PRODUCTS marketed by it on the SITE, with respect to which the CUSTOMER does not acquire any rights following the conclusion of the CONTRACT.


12.1 Felappi s.r.l. is the owner of the personal data collected at the time of registration on the SITE, as well as those subsequently communicated at the time of purchase by the CUSTOMER.
12.2 Pursuant to and in accordance with Article 13 of Legislative Decree N ° 196 of 30 June 2003 "Code regarding the protection of personal data" and subsequent amendments, personal data transmitted during the purchase and / or registration will be used only for the following purposes: - purposes directly connected to the technical and bureaucratic requirements for a correct order fulfillment - for commercial, marketing, telemarketing, market surveys and sending advertising material relating to products and services also third party advertisers; - In order to carry out surveys, statistics or surveys on the quality of the Services offered and the degree of satisfaction of CUSTOMERS, carried out both directly and with the collaboration of specialized third-party companies. - carry out the obligations established by laws and regulations or upon formal request of the competent authorities, such as the privacy guarantor or law enforcement agencies.
12.3 Any user or CUSTOMER who makes an explicit request has the right to obtain confirmation of the existence or otherwise of personal data communicated to Felappi s.r.l. The interested party has the right to obtain information on: - The purposes and methods of treatment; - Of the logic applied in case of treatment carried out with the aid of electronic instruments; - Of the identification details of the owner, of the managers and of the designated representative pursuant to article 5 paragraph 2. - Of the subjects and categories of subjects to whom the data may be communicated or who can learn about them as appointed representative in the territory the status of managers or agents. The interested party has the right to obtain: - The updating, rectification or, when there is interest, the integration of data - The cancellation, transformation into anonymous form or the blocking of data processed in violation of the law, including those referred to storage is not necessary for the purposes for which the data were collected and subsequently processed. The interested party has the right to object in whole or in part: - For legitimate reasons, the processing of personal data concerning him, even if pertinent to the purpose of the collection. - To the processing of personal data concerning him for the purpose of advertising or direct sales material or for carrying out market research or commercial communication
12.4 The rights provided for in article art. 7 of Legislative Decree 196/2003, can be exercised by sending a registered letter to the person in charge of data processing, or rather, the chief executive officer of Felappi s.r.l.


13.1 For any communication it is possible to contact Felappi s.r.l. at the following addresses: Felappi SRL - Via Grumello, 2 / c - 25054 Marone (BS), mail: [email protected], tel +39 800 729 929


14.1 For disputes regarding the purchase in European Union countries, the CUSTOMER can refer to the Online Dispute Resolution (ODR) platform available at this link, as required by Regulation 524/2013 / EU.
14.2 Jurisdiction. For any dispute that may arise between the parties regarding the interpretation, execution, validity and / or effectiveness of this agreement, in any connected way, the court of the consumer's place of residence or elected domicile will have jurisdiction, provided that located in Italian territory.

Privacy policy

FELAPPI SRL, with tax domicile in Via Grumello, 2 / c - 25054 Marone (BS), creator and promoter of the activities available on the site www.cambioruote.com/, reserves the right to use personal data, voluntarily provided by Users, in the compliance with current regulations (Article 13 and subsequent Legislative Decree 196/2003). Users are therefore invited to periodically visit this section to keep up with changes concerning to current legislation. FELAPPI SRL guarantees users that the processing of personal data will be reserved for uses strictly connected and related to the provision of its services, to the facilitation of site management and order fulfillment setting. Data voluntarily provided by Users will in no case be communicated or disclosed to third parties. Personal data will be processed by FELAPPI SRL through the use of both paper and electronic tools, in compliance with current security regulations, for the purposes that will be specified from time to time. FAPAPPI SRL informs that Users may exercise the rights referred to in Article 7 of Legislative Decree 196/2003, set out below in its essential points. Users have the right to request the following information from FELAPPI SRL:

  • 1. Confirmation of the presence of personal data concerning him
  • 2. Clear communication of data and their provenance
  • 3. Reason and purpose of their existence and their use

The request for the information listed above can be renewed with a minimum interval of 90 days, except for those cases where there is right cause: cancellation or modification of such data due to violation of the law, deletion of data that can not be used for reasons for which they were collected.

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Most browsers accept cookies automatically. Choosing not to accept cookies may prevent you from navigating freely from one page to another and enjoying all the peculiarities of the site. If you do not want your computer to receive and store cookies, you can change the security settings of your browser (Internet Explorer, Google Chrome, Safari etc.), however you can take full advantage of some services on our site only by accepting the relevant cookies as , for example, the functions of adding to the cart and purchasing. Below are brief instructions on how to do this in the four most popular browsers:

  • Microsoft Internet Explorer
    Click on the "Tools" icon at the top right and select "Internet Options". Select 'Privacy' in the Pop up window. Here you can adjust the settings of your cookies.
  • Google Chrome
    Click on the wrench symbol at the top right and select "Settings". Then select "Show advanced settings" and change the Privacy settings.
  • Mozilla Firefox
    Select the "options" item from the drop-down menu, top right. Select 'Privacy' in the Pop up window. Here you can adjust the settings of your cookies.
  • Safari
    Select the "Preferences" item from the drop-down menu, top right. Select "Security" and adjust the cookie settings.

To learn more about cookies and how to manage or disable those of third parties or marketing / retargeting, visit www.youronlinechoices.com. To disable analytical cookies and to prevent Google Analytics from collecting data on your browsing, you can download the browser add-on to disable Google Analytics: https://tools.google.com/dlpage/gaoptout.

7Pixel S.r.l., in the person of the legal representative protempore, is appointed responsible for the processing of User data (email address) for the management of requests for comments within the Trusted Program of the site www.trovaprezzi.it

Privacy Policy

The General Data Protection Regulation (or, in short, GDPR) is a positive step towards people to have more control over how personal data are used. On 25 May 2018 this new legislation comes into force and we have modified a series of processes and policies to prepare our business. We are committed to protecting and respecting the personal information that is shared with us.

This statement describes what types of information we collect, how they are used, how we share with other organizations, how rights can be exercised regarding the information we hold and how we can contact our reality.

With regard to direct marketing communications, it will always be possible to inform us to stop these activities. We will never send "unwanted" emails or communications and will not share data with anyone else. We do not resell the information to third parties, but we work closely with selected partners who help us to provide information, products and services that are required.

The content of this policy may change from time to time, so you may need to check this page occasionally to ensure that information is shared. Where possible, we will look for a direct contact to inform about any new changes.


We collect personal information through the site, applications or direct contact. We only collect information that is necessary, relevant and appropriate for the purpose for which it is provided.

The information we collect includes some or all of the following:

  • Identity data: includes name, surname, user name or similar identifier and title.
  • Contact information: include billing address, delivery address, e-mail address and telephone numbers.
  • Financial data: includes details of the bank account and payment card collected solely for the purpose of completing the purchase.
  • Transaction data: include details about payments to and from the customer / supplier and other details about the products and services that are purchased or sold.
  • Profile data: includes purchases or orders placed, any social profiles (if applicable), preferences, feedback, communications and responses to internal surveys and your password and username if applicable (customer portal).
  • Usage data: include information on how the website is used, products and services.
  • Marketing and communication data: include preferences in receiving marketing communications and from third parties and communication preferences.
  • Technical data: include the Internet Protocol (IP) address, the access data, the type and version of the browser, the time zone setting and the browser plug-in location, types and versions, the system operational and platform and other technologies on devices used to access corporate websites.

How do we use the information that is collected?

Only the information necessary for the purpose for which it was collected is processed. You are given the option of not receiving marketing communications from us (and consent may be withdrawn at any time). No "unwanted" emails or communications are sent and data is not shared with anyone else, except to carry out the purchase or sale contract. Personal data are used exclusively for the purposes and legal bases indicated in the following table:

Purpose (s) for processing

Legal bases for treatment

We may use and process personal information where this is necessary to execute a contract and to fulfill and complete orders, purchases and other transactions entered into with the writer and for contractual performance analysis.

• To register a new customer, create and manage their customer account and provide services to the user.
• Provide technical support of the product.
• Provide training courses for the user and certifications to customers.
• Manage the relationship, including order processing and delivery of the requested product or service or with suppliers.

Processing is necessary for the execution of a contract or to stipulate a contract.

• Provide information about our company and its products and services and provide newsletters or email updates to the user;

• To inform about special offers and products or services that might be of interest.
• Understand the flow of traffic on our website and provide a better website experience and understand the needs of our customers.

Consent - which can be withdrawn at any time.

• Measure the interest of customers and suppliers and improve our products, services and website.

• Provide information, products or services requested.

• To fulfill the obligations arising from any contracts stipulated.

• Help to provide the highest level of customer care;

• Manage and operate our website - to keep our website up to date and relevant, to develop our business and to inform our marketing strategy and monitor how we use our website.

• Provide general information on the website and provide our products and services.

• Ensure that the content of the website is presented in the most effective way.

• To display more relevant advertisements on the website.

Processing is necessary to support legitimate business interests in the management of our business.


Please note that you have the right to object to the processing of personal data carried out for our legitimate interest.

Therefore the right to object at any time remains assured.

For the prevention and detection of fraud, money laundering or other crimes or for the purpose of responding to a binding request from a public authority or a court.

Treatment is necessary to comply with legal and regulatory obligations.

We may have to process personal information to contact you if you have an urgent security notice.

In rare cases of Vitale Interest


How do we share this information?

We do not sell information to third parties. However, we may from time to time disclose the information to the following categories of companies or organizations that we are responsible for managing services on our behalf: support service providers, customer contact centers, agencies and direct marketing consultants, market research and market analysis service providers, our legal advisors and other professionals.

We work to ensure that all third-party partners who manage the information comply with data protection legislation and protect information just like we do. We only disclose personal information STRICTLY necessary to provide the service we are undertaking on our behalf. We will aim to anonymize information or use specific aggregated data sets where ever possible.

How long do we keep the information?

We will not store personal information in an identifying format for a longer period than necessary. For customers or suppliers, we will retain personal information for a longer period of time than processing potential customers / suppliers.

However, we do not store personal information in an identifying format longer than necessary.

In the case of a continuous relationship (for example, a customer), we retain personal information for 10 years from the date on which our report ends. We retain personal information for this period to establish, bring or defend any legal claims. Our relationship could end for a variety of reasons.

Where we have obtained personal information following a request for information, brochures, quotations or any other information about any of our products or services, we store your personal information for 1 year and 6 months from the date we collect this information, unless that during this period an effective relationship is created, for example, a purchase. We will continue to process this data in line with the initial request for 6 months, so that we can establish a relationship with the potential customer / supplier. After this period the data will remain pending for 1 year before being removed, unless a report is formed within this time.

The only exceptions to the periods mentioned above are where:

  • the law requires to keep personal information for a longer period, or to delete it first;
  • in the event that you have raised a complaint or concern about a product or service offered, in which case we will retain your information for a period of 10 years from the date of that claim or request; or
  • you exercise the right to delete information (where applicable) and you do not need to keep it in relation to one of the reasons allowed or required by law

How information can be managed

Each individual has the right as an individual to access personal information and make corrections if necessary. You also have the right to revoke the consent you have previously provided to us and to request that we delete the information we retain. You may also object to the use of personal information (where we rely on our business interests to process and use such personal information).

There are a number of rights in relation to personal information under the Data Protection Act. In relation to most of the rights, we will request information to confirm the identity and, where applicable, to help us search for personal information. Except in rare cases, we will respond within 30 days of receipt of your request.

Users have the following rights:

  • Request a copy of the information we have in our possession;
  • Correct and update your information;
  • Withdraw consent. Please see "How we use this information";
  • Subject to our use of user information (where we rely on our legitimate interests to use your personal information), provided that there are no legitimate reasons for continuing to use and process information. When we rely on our legitimate interests to use your personal information for direct marketing, we will always respect the right to object;
  • Delete your information (or limit its use), provided that there are no legitimate reasons for continuing to use and process such information;
  • Transferring the information to a structured data file (in a format commonly used and readable by the machine), in which we entrust the consent to use and process personal information or to process it in relation to the contract.

In the case of a subject access request or a request for information, please be aware that if the request is unfounded or excessive, we may still charge a fee or refuse to act on the request.

Please also note that when we remove data from our system, or after the time periods indicated earlier in this document or upon request, the data is permanently removed from our system and may affect any subsequent access requests.

It is possible to exercise the above rights and / or manage the information by contacting us, using the details below:


Shipping address 


[email protected]

In case of specific doubts about data protection or a complaint, you can contact our data protection team at [email protected] 

Where we store personal data

The personal data we collect can be transferred to, and stored in, a destination outside the European Economic Area (EEA), for the purposes described above, even in countries such as the United States of America or Russia, which do not they can provide an adequate level of protection in relation to the processing of data. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy and Cookie Policy and data protection legislation. To the extent that personal data must be transferred outside the EEA, we will ensure that appropriate safeguards have been taken to protect the privacy and integrity of such personal data, including the model clauses of the European Union pursuant to Article 46.2 (for example using the so-called Binding Corporate Rules). Please contact us if you wish to obtain information on these safeguards


Cookies are text files that identify the computer (through the so-called IP address) on our server. For information on the reasons for using them, please refer to the "How we use the information collected" section of this Privacy Policy. While in some cases it may be possible, we do not use the IP address as a means of identifying the user. Generally, it is possible to set the computer to accept all cookies, to be informed when a cookie is issued or to not receive cookies at any time. It can be done through the internet browser. With most browsers, this function can be accessed via the 'tools' menu (eg Internet Explorer), 'edit', or 'task' (eg Netscape). If there are problems finding this area, the "help" function within the browser will be able to provide assistance. You can also find more detailed information on cookies and how to manage them on www.allaboutcookies.org 

If you refuse a cookie, this may prevent the site from functioning properly or even prevent access to certain areas.


ransactionale is a cross-network advertising service provided by Flyer Tech S.r.l. The service uses some personal data of the User (including, name, surname, interests, purchases made, email address, etc.) to send commercial communications relating to services and products provided by third parties belonging to the same network.

Place of processing: Italy The proposals sent by Transactionale are always related to the product or service purchased from the Owner.

Privacy policy for visitors: www.transactionale.com/privacy-end-users

Communication of data to third parties through Transactionale of Flyer Tech Srl

The Data Controller may create databases using all or some of the User's Data and / or using second-level data derived from the statistical processing of the Data provided or the creation of User profiles.
If the User makes a purchase, and gives his consent, the Data Controller may communicate the Data indicated in the previous paragraph to the third parties with respect to the products of which the User has expressed interest. Third parties can use the data received to send commercial and promotional emails.
The User will always have the possibility to revoke his consent simply by sending an email to the contact information contained in this document or, if the communication has already occurred, directly to the component of the Transactionale network that received the Data.

The Type of the car is a code that the producer assigns to each vehicle in order to distinguish it from similar models.

You can find this code in the italian registration certificate in two places: At point D.2, Vehicle type, or at point E, vehicle identification number.

If you need help, contact us via WhatsApp at 345 0634873